Sophie

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Activity overview

Latest activity by Sophie
  • Sophie created an article,

    What if there is a problem with my order?

    If you are waiting on an order to arrive: The Picnic Replacement Policy requires 10 business days to have elapsed between the date your medication was shipped and the date in which Picnic sends a r...

  • Sophie created an article,

    How does Picnic work?

    We created Picnic to help you take control of your allergies and experience more symptom-free days. Picnic offers clinically-proven allergy medications, as well as ongoing support and education, to...

  • Sophie created an article,

    How long does it take for my doctor to complete my allergy consultation?

    Our doctors typically complete consultations within a few hours and will always complete consultations within 24 hours. You’ll get an email letting you know when they’ve completed your consultation...

  • Sophie created an article,

    What is Picnic?

    We created Picnic to help you take control of your allergies and experience more symptom-free days. Picnic offers clinically-proven allergy medications, as well as ongoing support and education, to...

  • Sophie created an article,

    Are Picnic doctors licensed?

    Yes! All Picnic doctors are licensed in the states they operate in and have gone through a thorough background check. If you'd like to get started with Picnic, click here.

  • Sophie created an article,

    What types of allergies does Picnic treat?

    Picnic specializes in treating allergic rhinitis — often referred to as seasonal or perennial allergies. You can learn more about allergies here. 

  • Sophie created an article,

    Why is Picnic a subscription service?

    Picnic is a subscription service because we want to ensure you never run out of your allergy treatment when you need it. Get started here! 

  • Sophie created an article,

    Can I update the address on an order that’s already shipped?

    While we can’t update your address for an order that has already been processed and shipped, you can update your address for future shipments by emailing us at help@picnicallergy.com.  **Please not...

  • Sophie created an article,

    Why do I have to submit a photo of my government-issued ID?

    We ask all customers ordering prescription treatment from Picnic to submit a photo of their government-issued ID. Our doctors need to know who they are treating in order to issue a medically respon...

  • Sophie created an article,

    Which Picnic allergy treatments should I use?

    Allergies are personal, and treatment needs to be personalized to you. We offer a variety of proven treatments to help fight your allergy symptoms. You can browse all products here or submit a virt...